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Pediatric Nurse Telephone Triage: A Companion to Pediatric Telephone Protocols, by M.D. Andrew R Hertz MD
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Pediatric Nurse Telephone Triage: A Companion to Pediatric Telephone Protocols is an invaluable resource for novice and seasoned triagers alike. It provides practical, how-to-do-it guidelines that make it an ideal staff training and skills-building tool. Plus, it brings you clinically proven recommendations to help enhance call outcomes for dozens of common pediatric problems.
Included in this practice tool is straightforward advice encompassing all the “basics” of state-of-the-art nurse triage. Improve triage procedures and administration with detailed guidelines for those who perform telephone triage.
Topics covered include
- The nurse telephone triage process
- Triage quality assurance
- Standard assessment tools
- The golden rules of nurse telephone triage
- Call documentation
- Red flags to watch for
- Call prioritization
- Dealing with difficult callers
- Triage liability and risk reduction
- Determining what the caller “really means”
- Prescribing medications over the phone
- Charging for triage calls
- …plus much more!
Call-specific clinical insights forsound triage decision-making
Pediatric Nurse Telephone Triage provides call-specific clinical insights for sound triage decision-making to help your staff deliver superior telephone advice call after call. It combines the latest evidence-based data with the author’s broad pediatric-care experience to help nurses better understand “the medicine behind the guidelines.”
Included is the clinically focused information triagers need to make more effective use of the best-selling AAP Pediatric Telephone Protocols by Barton D. Schmitt, MD, FAAP. Tables, figures, and algorithms are used throughout to illustrate and explain triage approaches and procedures.
Call types covered include:
Newborn calls—Normal newborn activity and reflexes, newborn feeding, newborn jaundice, ewborn rashes, the crying baby
Illness calls—Fever, headache, allergies, asthma, diarrhea, ear complaints, respiratory symptoms, insect bites, eczema, lice, rashes, red eye, conjunctivitis, seizures, vomiting, urinary symptoms, influenza, and more
Trauma calls—Bone, muscle, joint, and ligament trauma,,head trauma, eye, ear, nose, and teeth trauma, skin trauma
Behavior and development calls—ADHD, school problems, sleeping problems, tantrums, toilet training
- Sales Rank: #985477 in Books
- Brand: Brand: American Academy of Pediatrics
- Published on: 2011-01-07
- Original language: English
- Number of items: 1
- Dimensions: 10.87" h x .57" w x 8.83" l, 1.53 pounds
- Binding: Spiral-bound
- 193 pages
- Used Book in Good Condition
Most helpful customer reviews
5 of 5 people found the following review helpful.
Good companion book to Pediatric Telephone Triage
By RW
Clear and concise descriptions of many common pediatric illnesses and issues.
As a new telephone advice nurse this book has been very useful to me.
0 of 0 people found the following review helpful.
What a gem of a book!
By Amazon Customer
What a gem of a book! The information is presented in a logical way that is east to read and assimilate. It tells you all you need to know about triaging Peds - the how's and the why's. The spiral bound makes it easy to handle. I stay so absorbed reading it and as a new telephone triage nurse, it is truly an invaluable tool as I never did Peds before.
0 of 0 people found the following review helpful.
D I would feel better if it was written this year
By Linda M Jones
This has been very helpful. I haven't read the whole thing yet. :D I would feel better if it was written this year. Other than that, NO COMPLAINTS!
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